Contextual design is a user-centric set of complete design theory in the field of interactive design. Its purpose is to go to the user to go, observe, find the user in an activity in the practical problems, and to be resolved. The designer builds the product according to its conclusion by analyzing and researching the discovered problem and the collected data. The design theory is designed to enhance the user's experience in an activity, so structured designs are rarely interviewed by questionnaires, but are interviewed and asked while observing users.
The basic purpose of the scenario design is to enhance the user experience, MILANA need to solve how to let the user in the terminal shopping experience more pleasant process, the purpose of situational design is to go deep into the user, for a specific group of interviews observed to find The lack of the entire process of interactive experience, to improve it. So you want to fundamentally improve the user experience, to identify a specific group, and targeted to observe and redesign. MILANA has built six major landscaping scenarios to allow customers to fully immerse the immersive experience products.